I had high expectations about this book but it disappointed me. I probably could have know this before I bought it as it was written in 1986 so it seems a bit outdated. A big number of the examples are using old objects which does not add to the book. I also had the impression that some of the example images were missing in the 2002 print. The whole book show the story of an old professor criticizing a lot of designs but not coming with a good solution. On of the better parts is that he explains the idea of the user’s “conceptual model”. This means that if the user knows how a system works, it will make it easier to control it. Anyway I wouldn’t recommend this book as you won’t get much from it…
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